We provide Information Technology Management
Acting on behalf of our clients ICT provides you with management and technical skills, continuity, expertise and scalability to support and maintain your mission-critical IT structure. We provide fully-managed IT services and outsourced IT management to an array of small to medium-sized businesses globally.
About Us
In 2010, ICT began providing professional IT management services to clients in the BVI and around the world. Information Technology is a critical asset to any organisation. As such, it must be properly managed. ICT provides this as an integrated service together with all associated, planning, implementation and support.
The premier service provided by ICT is fully integrated IT Management and support. This provides our client with a fully outsourced IT department – often at less than the cost of an individual IT manager. It includes the ongoing evolution of IT strategy, planning and implementation, management and control as well as support on an ongoing basis. For the fully managed client this includes redundancy and disaster recovery services as well.
On occasions, ICT will also perform specific projects and will work with internal IT departments to provide significantly enhanced infrastructure and facilities.
Trusted Partner
Clients trust ICT with significant responsibility… EVERYTHING!
No organization can work effectively without secure, solid information technology systems and infrastructure.
Experienced Management and Staff
Better than in-house IT departments, ICT provides skills and experience with full redundancy and continuity. Not dependent on any individual, ICT always has multiple staff members allocated to clients.
Rapid Response
Measured on a stop watch; not a calendar!
More than this, however, ICT provides proactive planned structured environments to minimise the occurrence of technical issues.
ICT provides IT strategy, management, planning, implementation, operations, and support.
IT Strategy
IT Implementation
IT Management
IT Operations
We actively monitor your organization’s core IT infrastructure, including its servers, network, wireless technology, and voice and video. We observe the usage of data/file/physical space and proactively maintain parameters to avoid potential issues of core service outages. We also supervise Line of Business core applications and databases.
IT Planning
IT Support
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Information and Communications Technology Management Consulting
We offer high-level management consulting services for Information and Communications Technology Management.
We offer high-level management consulting services:
- Unbiased evaluation of existing corporate or organizational IT and communications environments
- Assessment of management, technology and security systems
- Determinations of strengths and vulnerabilities
- Recommendations for improvement
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ICT provides hosted services, remote desktop services, backup and redundancy, and disaster recovery.
Hosted Services
Ranging from web to line-of-business servers, ICT provides custom hosted systems for local and international clients. Primary hosting is provided in a 100,000 sq. ft. data center, fully secured and with multiple redundant power, cooling and connectivity services.
Remote Desktop Services
A managed virtual desktop infrastructure for clients to access.
Backup and Redundancy
The data center provides full data backup and offsite systems redundancy facilities.
CyberThreat Recovery
Given the massive risks of data breach and ransomware, in addition to regular disasters, recovery from these is absolutely critical. With hardware and networking infrastructure immediately available, a disaster at client sites is mitigated by having systems up and running in the data center or on hardware and networking equipment delivered to the client site within moments of an incident. In addition, proper planning processes and procedures mitigate the impact of such events.
For further details, refer to www.disrec.com – an ICT entity.
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ICT provides real-time cybersecurity monitoring and training through our partner KnowBe4.
Threats
We defend our clients by continuously assessing global malware trends; ICT has observed the rise of Business Email Compromise (BEC) threats in recent years.
Cybercriminals often target businesses and individuals by impersonating a trusted entity through email communication. The goal of BEC is to deceive the recipient into taking certain actions that can lead to financial loss, the compromise of sensitive information or a full-scale Ransomware lockdown.
KnowBe4 (KB4)
KB4 is the world’s first and largest New-school security awareness training and simulated phishing platform that helps you manage the ongoing problem of social engineering.
ICT firstly conducts a baseline assessment of your organization’s cyber threat preparedness. We do this by conducting a simulated cyberattack campaign; the performance metrics inform training strategies and provide a path for achieving cybersecurity compliance.